Master letter writing for Class 12 with this comprehensive guide. Learn formats, types, tips, and explore past CBSE exam questions with sample answers.
Letter writing remains one of the most important and widely used forms of written communication. For students in Class 12, mastering the latest formats and conventions is essential for academic and practical purposes.
Types of Letters
1. Informal Letters
These are personal letters written to friends, relatives, or close acquaintances.
2. Formal Letters
Formal letters are structured and professional. They include:
- Business or Official Letters: For making enquiries, lodging complaints, providing information, placing orders, or sending replies.
- Letters to the Editor: To highlight issues or give suggestions.
- Job Applications: To apply for positions with a resume or CV.
Important Points for Letter Writing
General Guidelines
- Use the full block format (align all text to the left).
- Begin with a clear statement of purpose in the first paragraph and maintain focus throughout.
- Be specific to ease the recipient’s task. For example, when writing to a bank, include your account number.
- Mention details from any prior correspondence, such as dates, reference numbers, or order numbers. Attach copies of relevant documents, if needed.
- Keep the tone polite and respectful, even if the letter addresses grievances. Avoid harsh language.
- Avoid informal expressions or greetings in formal letters. Maintain professional language.
- Use simple, straightforward, and concise sentences.
Formatting Tips for Letter Writing
- Leave a line between paragraphs (no indentation).
- Use open punctuation (avoid unnecessary punctuation marks).
- Ensure consistency in format; avoid mixing old and new styles.
Special Notes on Letter Writing
- Letters to the Editor: Do not request the editor to solve the issue; instead, suggest possible solutions or seek public attention.
- Job Application Letters:
- Attach your resume or CV separately as an enclosure.
- Use “Yours sincerely” or “Yours truly” as the complimentary close.
Letter Format
| Part of the Letter | Details |
|---|---|
| Sender’s Address | Top left corner, no name. |
| Date | Below the sender’s address. |
| Recipient’s Address | Include title (e.g., The Manager, The Editor). |
| Subject | Summarise the purpose in one line. |
| Salutation | E.g., “Dear Sir/Madam”. |
| Body | 3 paragraphs: Introduction, details, conclusion. |
| Complimentary Close | E.g., “Yours sincerely”. |
| Enclosures (if any) | Mention attachments like resumes or copies. |
Sample Questions from CBSE Past Exams
Long Answer Type Questions (LAQ-II)
Question 1
Write a letter from SAF Public School, Chandigarh, to a travel agency for arranging an excursion to Shimla.
Answer:
SAF Public School
Sector 22, Chandigarh
26th November 2024
The Manager
Perfect Tours & Travels
Sector 17, Chandigarh
Subject: Request to Arrange an Excursion to Shimla
Dear Sir/Madam,
I am writing on behalf of SAF Public School to request arrangements for a group excursion to Shimla for 40 senior students during the upcoming summer vacation.
We plan to travel from 15th June 2024 to 20th June 2024, and would require your assistance in organizing the following:
- Transport: Comfortable AC buses for the group, including luggage storage.
- Accommodation: Decent hotels with clean rooms and attached bathrooms for boys and girls separately.
- Meals: Breakfast and dinner during the stay.
- Sightseeing: A guided tour of major attractions in Shimla and nearby areas.
Please provide us with a detailed itinerary and cost estimate at the earliest. You may contact me directly at 98765 43210 or via email at safexcursions@gmail.com.
We look forward to your prompt response.
Yours sincerely,
Mohan Das
Teacher-in-Charge, Excursions & Field Trips
Question 2
Write a letter to the dealer about a defective mobile phone purchased recently.
Answer:
65, P.H. Road
Mangalore
26th November 2024
The Manager
The Phone Point
83, Mount Road
Mangalore
Subject: Request for Replacement/Repair of Defective Mobile Phone
Dear Sir/Madam,
I purchased a mobile phone (Model: Samsung Galaxy M14, Invoice No. 12345) from your store on 1st October 2024. Unfortunately, the phone has developed multiple issues within a month of purchase.
The primary problems include:
- Frequent overheating during regular use.
- Battery drainage within two hours of full charge.
- A non-functional fingerprint sensor.
As the phone is still under warranty, I request you to either rectify these defects or replace the set entirely. I have attached a copy of the purchase invoice for your reference. Please let me know the next steps at the earliest.
Looking forward to a prompt resolution.
Yours sincerely,
Navneet
Question 3
Write a job application letter with a resume for a Post Graduate Teacher (English) position.
Answer:
95, HAL Colony
Bengaluru
26th November 2024
The Advertiser
Box No. 178
C/o The Deccan Herald
Bengaluru – 500015
Subject: Application for the Position of Post Graduate Teacher (English)
Dear Sir/Madam,
I am writing to express my interest in the advertised position of Post Graduate Teacher (English) at your esteemed institution. I hold a Master’s Degree in English Literature and possess over three years of teaching experience at the senior secondary level.
I have consistently strived to create an engaging and productive learning environment for my students, contributing to their academic success. I am confident that my qualifications and dedication make me a suitable candidate for this role.
I am attaching my resume for your consideration. I look forward to the opportunity to discuss my application in more detail.
Yours sincerely,
Praveen Kumar
Enclosure: Resume
Resume
Name: Praveen Kumar
Address: 95, HAL Colony, Bengaluru
Contact: 98765 43210
Email: praveenkumar@gmail.com
Educational Qualifications:
- MA in English Literature, Bangalore University, 2020
- B.Ed., Bangalore University, 2018
Work Experience:
- English Teacher, Bright Future School, Bengaluru (2020–Present)
Skills:
- Proficient in modern teaching methodologies.
- Excellent communication and interpersonal skills.
References: Available upon request.
Question 4
Write a letter to seek information about Media and Communication courses.
Answer:
131, Hans Apartments
Agra
26th November 2024
The Director
National Institute of Communication
Pune
Subject: Enquiry about Media and Communication Courses
Dear Sir/Madam,
I am a Class XII student interested in pursuing a course in Visual Communication. I came across your advertisement and wish to know more about the programmes you offer.
Could you kindly provide details regarding:
- Course structure and duration.
- Eligibility criteria.
- Fee structure.
- Placement opportunities.
I would appreciate receiving a brochure or prospectus with complete information. Kindly email me at indu.student@gmail.com or send the material to my address mentioned above.
Looking forward to your response.
Yours sincerely,
Indu
Question 5
Write a letter to complain about poor-quality office furniture.
Answer:
P.S. Public School
Anna Nagar, Chennai
26th November 2024
The Manager
Furniture World
Chennai
Subject: Complaint about Poor-Quality Office Furniture
Dear Sir/Madam,
We recently purchased office furniture (Invoice No. FW56789, dated 1st November 2024) from your store for our staffroom. Unfortunately, the quality of the furniture has been disappointing.
The issues include:
- Wobbly legs in several chairs.
- Cracks on tabletops.
- Peeling laminate on cupboards.
As per your warranty policy, I request you to arrange immediate repair or replacement of the defective items. Please contact me at pspublicschool@gmail.com or call 044-12345678 to confirm the service schedule.
I hope for prompt action on this matter.
Yours sincerely,
S. Reddy
Principal